1. Taxi, available when you land at the airport
2. Pre-book a private taxi/charter with us to save time
The rental can be paid by
1. Direct bank deposit. (Account details are on your confirmation)
2. Credit/debit card (Mastercard & Visa)
Yes.
All our campers have automatic transmission.
Our vehicle’s are all very modern are all diesel engine.
All numbers are approximations and will depend on driving style and road conditions:
Broome & Beyond Camper (Hilux & Trayon)
8-9 Litres /100Km
Tank size is 143L
Perth & Beyond 4WD
8-9Â Litres/100Km
Tank size is 80L
You can book campers all year round.
We operate out of three depots/locations. Perth, Broome & Darwin.
Broome & Darwin are closed each year from December until March.
Perth is open all year round.
(Special drop offs or pick ups can be arranged)
You can pick up the camper outside of our regular opening hours on a case by case basis. An out of hours fee would apply.
You can drop off the camper outside of our regular opening hours on a case by case basis. An out of hours fee would apply.
Yes! We will offer assistance in every way we can. We have a dedicated service number that is included in every camper. Our team will help you find a solution to any problem you face.
We have contacts all around and if the problem is with the equipment or camper we provided, this service is, of course, free of charge.
If it’s specified in the contract that expenses related to the problem aren’t included in this service, for example, if you have a flat tyre, which is the renter’s responsibility to fix, don’t hesitate to call, regardless. We can still help you find the garage to have the tyre fixed, help you find the local assistance that’s available, or even help you pinpoint your location, so you can order assistance or services.
The A/H number provided is for after hours use and for emergency or breakdown services only. We are happy to answer general questions anytime during normal office hours.
Our direct email [email protected] and we answer all inquiries within 24 hours.
If you need to talk to a representative on the phone, you can call directly to +61 475 047 137 (If in Australia 0475 047 137) between 08:00 (9 am) and 16:00 (4 pm) local time.
If you are currently on the road and need immediate assistance, or call the emergency number provided in the vehicle.
If you are in danger or hurt, please call 000 (112 from a mobile phone) right away. If you can and it does not endanger anyone, please call us after you have spoken to 112.
The pickup and the drop-off locations & times are always on you vehicle booking.
We do not accept camper drop-off anywhere else without prior arrangement.
You can not return the camper at the airport or leave it at your hotel.
Yes, you can add the insurance reduction options and any extras you want to add to your booking when you arrive.
It is preferable to do this prior as it gets you started on your adventure sooner.
All of our vehicles are fully insured and when hired require a security bond to be paid. We offer two options to reduce this security bond. (Excess)
We recommend everyone read the insurance section of the Terms and Conditions.
In summary we offer 3 options.
1. Silver Plus – Reduce excess from $6000 to $1000. Includes 1 Tyre cover (No cc fee)
2. Silver cover – Reduce excess from $6000 to $1000 (No cc fee)
3. Bronze cover as standard $6000 security bond (CC fee applies)
That’s not easy to answer.
We experience cases where people regret not having purchased additional insurance and we also have loads of customers with all the insurance options that never need to use them. It’s just the nature of insurance.
We also recommend that you keep in mind that damages due to –
Overhead damage
Underbody damage
Breaches of terms and conditions (Eg excess speeding)
– are NOT covered by the insurance.
We also recommend that you look up what kind of insurance you already have. Such as Travel Insurance, Credit Card Insurance etc.
